Email Archiving

Email Managment

Email Monitoring

Reduce IT Cost and Complexity of Email

Control Liability of Mismanaged Email

Ensure Complete Capture of All Email

Email Management and Archiving

Whether you are a compliance officer developing policies and procedures to avoid non-compliance, the chief legal counsel managing the discovery process for an ongoing legal dispute, or an IT administrator concerned with the rising costs of your email system, the Email Management component of the Open Text ECM Suite addresses the breadth of your organization's email problems, including:

• The escalating cost of your Microsoft or Lotus email system, as you purchase additional servers to counter diminished performance and dwindling storage space, and struggle to plan and execute backups.

• The inability to assess, identify, manage, and destroy the business content stored in email records in accordance with regulations and internal policies.

• The risk of being unable to produce email records subpoenaed in litigation, and the very real consequence of fines and sanctions.

• The frustration of users who are deleting important content in order to meet imposed mailbox storage limits.

File System Archiving  

OpenText File System Archiving (formerly Livelink ECM - File System Archiving) enables you to conserve space on your file server and store content indefinitely and securely, using the proven strength of Open Text archiving technologies. Automate the capture of shared file systems into a single repository, and leverage powerful records management controls to comply with policies and simplify the disposal of documents. File System Archiving provides a reliable foundation for your evolving file storage requirements, reducing future integration costs and protecting your investment in existing technology.

File System Archiving is secure and reliable. Based on proven Open Text solutions, you can be confident that an investment in File System Archiving is an investment in long-term storage and archiving capabilities. Physical files are managed by a secure document archive. All contextual metadata information, including auditing, version control, security permissions, and more, is handled by a dedicated metadata management layer.

eDiscovery and Early Case Assesment

Corporate and Government Legal Departments are increasingly being placed under pressure to reduce their operational budget. At the same time, many Legal Departments are facing rising litigation activity, forcing organizations to look for ways to do more with less. eDiscovery or eDisclosure has emerged as an area where many organizations are examining their processes and IT systems to determine how costs can be reduced in the short and long term and to find ways of making budgeting more predictable.

A litigation readiness solution can be achieved through a comprehensive records, retention, disposition and legal hold management strategy, built using key enterprise content management components that address content lifecycle management (including content held in Microsoft SharePoint environments), records management, and email management.

The Email Management component of the Open Text ECM Suite is delivered by the following products:

Open Text eDiscovery Early Case Assessment powered by Recommind® enables enterprises to quickly and accurately explore data where it resides, before collection and preservation. This provides a unique and powerful method to assess the merits of a proceeding far earlier than what was previously possible. Combining and integrating this solution with the end-to-end content management capabilities provided by the Open Text ECM Suite offers a complete solution for litigation readiness and in-sourcing eDiscovery activities.

The following features are some of the key capabilities of Open Text eDiscovery Early Case Assessment powered by Recommind:

• Gain rapid visibility into key terms, content, issues, and custodians in preparation for the meet and confer stage of the eDiscovery process.

• Process information from disparate sources, including file servers, Microsoft SharePoint, email, desktops, and Open Text Collections Server.

• Leverage flexible and powerful search features, index over 400 types of documents, and use smart filters to group information by categories for a quick understanding and easy navigation of the document set.

• Collect and hold data directly from Open Text Content Lifecycle Management.

• Speed up the review process by reducing the volume of content to be reviewed. Categorize information within a hold to reduce the size of the data set, and cull document sets by identifying duplicates and near duplicates in user files, emails and attachments.

• Reduce or eliminate the need for third-party processing by exporting files and metadata for direct import into review applications, reading them for analysis by internal counsel.